{"id":1348,"date":"2026-09-28T09:04:11","date_gmt":"2026-09-28T09:04:11","guid":{"rendered":"https:\/\/dexa.co.ke\/blog\/?p=1348"},"modified":"2026-09-28T09:04:11","modified_gmt":"2026-09-28T09:04:11","slug":"how-to-manage-both-m-pesa-and-cash-deliveries","status":"publish","type":"post","link":"https:\/\/dexa.co.ke\/blog\/how-to-manage-both-m-pesa-and-cash-deliveries\/","title":{"rendered":"How to Manage Both M-Pesa and Cash Deliveries"},"content":{"rendered":"

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Learning <\/span>how to manage both M-Pesa and cash deliveries<\/span><\/strong><\/a> is not a hypothetical exercise for Kenyan courier businesses. It is the daily operational reality. Mobile money is near-universal, yet cash on delivery persists because many customers, particularly first-time buyers, want to see a product before parting with money. A business that supports only one method loses orders. A business that supports both without a system for recording them loses money instead.<\/span><\/p>\n

Understanding <\/span>how to manage both M-Pesa and cash deliveries<\/span><\/strong><\/a> begins with recognising that the two methods create different problems. Mobile money leaves an automatic trace. Cash leaves none. When both flow through the same operation without discipline, the traced payments become easy to verify while the untraced ones quietly accumulate discrepancies. The skill lies in applying the same rigour to both, so that cash is recorded with the discipline that mobile money provides by default.<\/span><\/p>\n

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