Legal

Data Protection Agreement (NDA)

Confidentiality and customer data handling terms.

Purpose

This Data Protection Agreement and NDA governs confidential information shared during Dexa demos, proposals, onboarding, support, integrations, and day-to-day platform use.

Confidential Information

Confidential information includes non-public business, pricing, customer, rider, order, payment, integration, security, operational, and technical information disclosed by either party.

Obligations

  • Use confidential information only for evaluating, implementing, supporting, or operating Dexa services.
  • Restrict access to personnel or service providers with a legitimate need to know.
  • Protect information using reasonable technical, administrative, and organizational safeguards.
  • Notify the other party promptly after becoming aware of unauthorized access or disclosure.

Customer Data

Customer-entered courier, client, rider, order, invoice, payment, and support data remains the customer data of the subscribing business, subject to applicable law and agreed contract terms.